CRM symbolizes to Customer Relationship Management and it is a software system that stores customer’s data like names, phone numbers, and addresses, and in addition monitors customer activities like, email, phone calls, and website visits. CRM systems compile customer data across different channels — or points of contact between the customer and the company — which could include the company’s website, telephone, live chat, direct mail, marketing materials and social media.
FOR A SEAMLESS CRM IMPLEMENTATION, WE’VE GOT YOU COVERED
Centous makes CRM very simple to use for both small businesses and large scale ventures. This approach has made our software system the critical, superb and apparent CRM systems. Our CRM System runs totally in the cloud so there’s no costly setup costs, no support and your employees can work from anyplace with a internet connection on their portable workstation as laptop, tablet and cell phone. Our CRM causes you dump burdensome procedures and manual exertion so you can get on with business. CRM is the one place to store all customer data implies your discussions are constantly individual, important, and up and coming.
Centous CRM Features are as follows
Effectively tracks and manages customer data.
Prudentially captures customer emails.
Disentangles repetitive tasks so you can focus on leads..
Expands as your business develops.
Take full control of how each application looks.
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Customer relationship management, or CRM is a process used by organisations to strengthen customer relationship by trying to understand more about their needs and requirements.